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   First Aid Stain Treatment for Your Carpet

This process can be the first actions taken before calling We-Clean Services Ltd. It will give us the best chance of removing the stain completely and may prevent the need to call us at all. To download this guide and much more click here  It should not be a substitute for having the stain professionaly removed it can help.

You will need to have the following in your cleaning cupboard: - 

Dry cleaning Solution - surgical spirit.
Citrus Solution - Juice of a lemon
Detergent Solution - One teaspoonful of gentle detergent for washing woolens to a half pint of warm water.
Vinegar Solution - Add cup of white (not malt) vinegar to 2 cups of water.
Ammonia Solution - 2 tablespoons of non-bleaching, non-sudsing household ammonia (available from hardware stores) to one cup of warm water.
Clean white absorbent cloth
Plain white kitchen tissue
Spray bottle 
Luke warm water

Conversion Table
1 tablespoon (tbsp) = 3 teaspoons (tsp)

1 cup = 48 teaspoons

1 cup= 16 tablespoons

8 fluid ounces (fl oz) = 1 cup

1 pint (pt) = 2 cups

Your carpet is a expensive part of your home so prior to stain removal you must TEST the above solutions are compatible for your carpet. 

How to Test

Please check that your carpet is color fast and safe to clean, by testing all solutions in an inconspicuous area before application, Usually in a corner or behind a sideboard/bookcase or a spare bit of carpet. Carryout the test as follows  

Place a clean white piece of cloth on the test area.

In the middle of the cloth put a teaspoon (5ml) of the solution.

Place a weight (plastic bottle of fluid, tightly closed).Leave 10 minutes. Remove weight and check cloth for stain migration from the carpet to the cloth. 

If stain migration occurs seek professional advice from the We-Clean Services Carpet Help Line. 01277 204 345 It is critical that you take Prompt Action and do NOT proceed with any stain removal process.


Before attempting the processes below remember - NEVER OVER WET. - Dab DO NOT scrub or rub.

For the removal of Greasy Oil Based Stains such as:-

Butter Margarine, Chocolate, Mascara, Cooking Oil, Mayonnaise, Cosmetics, Nail Polish, Crayon, Oil, Furniture Dye, Oil Paint, Furniture Polish, (oil-based) Ointment Glue* Peanut Butter, Gravy, Rouge, Grease (black), Salad Dressing, Gum*, Spaghetti, Hand Cream Wax*, Ink, Varnish, Lipstick,
* Freeze and remove solid materials before using cleaning fluid.

Step 1
Use a spoon or dull knife to remove solid materials. For these stains, use a citrus solvent applied directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.

Step 2
For large stains, work from the outside of stain to the center to prevent spreading.

Blot up liquid spills with a white towel or paper towel.

Mix Detergent Solution - One teaspoonful of gentle detergent for washing woolens to a half pint of warm water.

Apply Detergent Solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth.

Avoid saturating the carpet. Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.

If necessary, use your fingertips to work the solution to the base of the stain. Wet the stained carpet fibers with clear, lukewarm water to rinse.

Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.

Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.

If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.

Change towels or paper towels until carpet dries. If stain remains, proceed to Step 3.

Step 3
Do NOT use on coffee, tea or urine stains.

Mix Ammonia Solution - 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.

Apply ammonia solution, rinse and blot as outlined in Step 1.

Do not dry with paper towels.

Proceed to Step 4 to neutralize the ammonia solution.

Step 4
Mix 1 cup of white vinegar with 2 cups of water.

Apply vinegar solution,

Rinse and blot as outlined in Step 1.

Water Based Stains

Alcohol, Grape Juice, Baby Formula, Graphite, Beer, Ice Cream, Blood, Jelly, Candy, Latex Paint, Chocolate Milk, Milk, Clay, Soil Spots, Cola, Soft Drinks, Cologne Syrup, Cranberry Juice, Tomato Juice, Felt Tip Marker Water Colors, Food Stains (general), Watermelon, Fruit Juice, Whiskey, Fruit Punch, Wine, Furniture Polish (water-based), Vomit

Step 1
Use a spoon or dull knife to remove solid materials.

For large stains, work from the outside of stain to the center to prevent spreading.

Blot up liquid spills with a white towel or paper towel.

Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.

Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth.

Avoid saturating the carpet.

Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.

If necessary, use your fingertips to work the solution to the base of the stain.

Wet the stained carpet fibers with clear, lukewarm water to rinse.

Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.

Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.

If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.

Change towels or paper towels until carpet dries.

If stain remains, proceed to Step 2.

Step 2
Do NOT use on coffee, tea or urine stains.

Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.

Apply ammonia solution, rinse and blot as outlined in Step 1.

Do not dry with paper towels. Proceed to Step 3 to neutralize the ammonia solution.

Step 3
Mix 1 cup of white vinegar with 2 cups of water.

Apply vinegar solution, rinse and blot as outlined in Step 1.

Tea, Coffee, and Urine.Step 1
For large stains, work from the outside of stain to the center to prevent spreading.

Blot up liquid spills with a white towel or paper towel.

Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.

Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.

Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.

If necessary, use your fingertips to work the solution to the base of the stain.

Wet the stained carpet fibers with clear, lukewarm water to rinse.

Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.

Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.

If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.

Change towels or paper towels until carpet dries.

If stain remains, proceed to Step 2.

Step 2
Mix 1 cup of white vinegar with 2 cups of water.

Apply vinegar solution, rinse and blot as outlined in Step 1.

Reappearing Stains

It is not unusual for stains to sometimes reappear after spot-cleaning. Wicking occurs when a liquid has been spilled on the carpet (usually a large quantity) and cleaning attempts remove only the stain and liquid from the carpet fibers. Liquid still remains in the carpet backing or padding. Through capillary action, the stain can "wick" back up into the carpet fibers. Residual resoiling occurs if staining substances or cleaning products are left in the carpet and attract soil.

These stains are not permanent and typically can be removed by simply repeating these appropriate step-by-step directions listed on the above chart. Here are some additional suggestions:

Avoid over wetting the carpet backing during spot-cleaning and rising. Blotting to remove excess moisture reduces the occurrence of wiking stains.

Use a "wet-vac" to extract liquid from the area if possible. Paper toweling placed over the cleaned area and weight with a color-fast object will help absorb resurfacing stains. Use of fans to decrease the drying time will also help.

If you are still unable to resolve the problem, our stain removal experts at We-Clean Services Ltd will work with you to solve the problem. Contact them at 01277 204 345 for assistance.